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Frequently Asked Questions
Your Questions Answered
How do I start bidding on Gavel?
What happens if I win an auction?
How do tokens work?
Can I get a refund if I lose an auction?
What payment methods do you accept?
How long does delivery take?
What if my order does not arrive?
Can I cancel an auction bid?
What if I accidentally bid too high?
How do I know if a seller is trustworthy?
Can I return items I purchased?
How do I report a fraudulent seller or item?
What is the reserve price in an auction?
Can I sell items on Gavel?
What are the selling fees?
How do I set up delivery zones and pricing?
How do I get paid?
Why was my account suspended?
Is my personal information secure on Gavel?
What should I do if I have a technical issue?
